Imprimante USB Epson Aculaser CX17 : «Filter failed»

Bonjour à tous et bonne année, santé, liberté et fraternité en priorité.

J’utilisais cette imprimante sans problème il y a quelques mois. Je n’ai rien modifié volontairement depuis. J’utilise l’interface de firefox pour CUPS.

J’obtiens des messages d’erreur lors de mes tentatives, y compris lancer une page de test.
d’une part CUPS ne trouve pas de nouvelle imprimante, d’autre part la page de l’onglet «imprimante» affiche en titre:
AcuLaser-CX17(Inoccupée , Accepte les tâches, non partagée, imprimante par défaut))

En demandant à CUPS «modifier l’imprimante», je trouve:
Pilote actuel - Epson Aculaser CX17NTF Foomatic/foo2hbp12 (recommanded)

que je laisse tel quel tout en confirmant modifier l’imprimante, évidemment sans effet.

Enfin le message diagnostic court est «filter failed» et le message de diagnostic long est le suivant:

EpsonAculaserCX17_2.log (34,3 Ko)

merci pour votre accueil

1 J'aime

Bonjour,

Et les logs du système?

Merci Zargos

en faisant grep -i epson /var/log/*: voici les dernières lignes

/var/log/syslog:2025-12-29T10:42:28.654983+01:00 Leopard udev-configure-printer: URI of print queue: usb://Epson/AcuLaser%20CX17?serial=PF3102594&interface=1, normalized: epson aculaser cx17 serial pf3102594 interface 1
/var/log/syslog:2025-12-29T10:42:28.654995+01:00 Leopard udev-configure-printer: Queue ipp://localhost/printers/Epson_AcuLaser_CX17_Couleur has matching device URI
/var/log/syslog:2025-12-29T10:43:00.386522+01:00 Leopard udev-configure-printer: URI of detected printer: usb://Epson/AcuLaser%20CX17?serial=PF3102594&interface=1, normalized: epson aculaser cx17 serial pf3102594 interface 1
/var/log/syslog:2025-12-29T10:43:00.386577+01:00 Leopard udev-configure-printer: URI of print queue: usb://Epson/AcuLaser%20CX17?serial=PF3102594&interface=1, normalized: epson aculaser cx17 serial pf3102594 interface 1
/var/log/syslog:2025-12-29T10:43:00.387308+01:00 Leopard udev-configure-printer: URI of print queue: usb://Epson/AcuLaser%20CX17?serial=PF3102594&interface=1, normalized: epson aculaser cx17 serial pf3102594 interface 1
/var/log/syslog:2025-12-29T10:43:00.387360+01:00 Leopard udev-configure-printer: Queue ipp://localhost/printers/Epson_AcuLaser_CX17_Couleur has matching device URI
/var/log/syslog:2025-12-29T10:43:00.388022+01:00 Leopard udev-configure-printer: Disabled printer ipp://localhost/printers/Epson_AcuLaser_CX17_Couleur as the corresponding device was unplugged or turned off
/var/log/syslog:2025-12-29T10:43:01.687019+01:00 Leopard kernel: [594091.187047] usb 1-1: Manufacturer: Epson
/var/log/syslog:2025-12-29T10:43:01.780372+01:00 Leopard udev-configure-printer: MFG:Epson MDL:AcuLaser CX17 SERN:- serial:PF3102594
/var/log/syslog:2026-01-02T12:33:36.606969+01:00 Leopard kernel: [946327.386875] usb 1-1: Manufacturer: Epson
/var/log/syslog:2026-01-02T12:33:36.729540+01:00 Leopard udev-configure-printer: MFG:Epson MDL:AcuLaser CX17 SERN:- serial:PF3102594
/var/log/syslog:2026-01-02T12:33:43.751770+01:00 Leopard udev-configure-printer: URI match: usb://Epson/AcuLaser%20CX17?serial=PF3102594&interface=1
/var/log/syslog:2026-01-02T12:33:43.752264+01:00 Leopard udev-configure-printer: URI of detected printer: usb://Epson/AcuLaser%20CX17?serial=PF3102594&interface=1, normalized: epson aculaser cx17 serial pf3102594 interface 1
/var/log/syslog:2026-01-02T12:33:43.752455+01:00 Leopard udev-configure-printer: URI of print queue: usb://Epson/AcuLaser%20CX17?serial=PF3102594&interface=1, normalized: epson aculaser cx17 serial pf3102594 interface 1
/var/log/syslog:2026-01-02T12:33:43.755184+01:00 Leopard udev-configure-printer: URI of print queue: usb://Epson/AcuLaser%20CX17?serial=PF3102594&interface=1, normalized: epson aculaser cx17 serial pf3102594 interface 1
/var/log/syslog:2026-01-02T12:33:43.755254+01:00 Leopard udev-configure-printer: Queue ipp://localhost/printers/Epson_AcuLaser_CX17_Couleur has matching device URI
/var/log/syslog:2026-01-02T12:38:55.943578+01:00 Leopard udev-configure-printer: URI of detected printer: usb://Epson/AcuLaser%20CX17?serial=PF3102594&interface=1, normalized: epson aculaser cx17 serial pf3102594 interface 1
/var/log/syslog:2026-01-02T12:38:55.943634+01:00 Leopard udev-configure-printer: URI of print queue: usb://Epson/AcuLaser%20CX17?serial=PF3102594&interface=1, normalized: epson aculaser cx17 serial pf3102594 interface 1
/var/log/syslog:2026-01-02T12:38:55.944689+01:00 Leopard udev-configure-printer: URI of print queue: usb://Epson/AcuLaser%20CX17?serial=PF3102594&interface=1, normalized: epson aculaser cx17 serial pf3102594 interface 1
/var/log/syslog:2026-01-02T12:38:55.944740+01:00 Leopard udev-configure-printer: Queue ipp://localhost/printers/Epson_AcuLaser_CX17_Couleur has matching device URI
/var/log/syslog:2026-01-02T12:38:55.945405+01:00 Leopard udev-configure-printer: Disabled printer ipp://localhost/printers/Epson_AcuLaser_CX17_Couleur as the corresponding device was unplugged or turned off
/var/log/syslog:2026-01-02T12:39:09.510826+01:00 Leopard kernel: [946660.291915] usb 1-1: Manufacturer: Epson
/var/log/syslog:2026-01-02T12:39:09.594273+01:00 Leopard udev-configure-printer: MFG:Epson MDL:AcuLaser CX17 SERN:- serial:PF3102594
/var/log/syslog:2026-01-02T12:39:16.617443+01:00 Leopard udev-configure-printer: URI match: usb://Epson/AcuLaser%20CX17?serial=PF3102594&interface=1
/var/log/syslog:2026-01-02T12:39:16.617890+01:00 Leopard udev-configure-printer: URI of detected printer: usb://Epson/AcuLaser%20CX17?serial=PF3102594&interface=1, normalized: epson aculaser cx17 serial pf3102594 interface 1
/var/log/syslog:2026-01-02T12:39:16.618046+01:00 Leopard udev-configure-printer: URI of print queue: usb://Epson/AcuLaser%20CX17?serial=PF3102594&interface=1, normalized: epson aculaser cx17 serial pf3102594 interface 1
/var/log/syslog:2026-01-02T12:39:16.620001+01:00 Leopard udev-configure-printer: URI of print queue: usb://Epson/AcuLaser%20CX17?serial=PF3102594&interface=1, normalized: epson aculaser cx17 serial pf3102594 interface 1
/var/log/syslog:2026-01-02T12:39:16.620081+01:00 Leopard udev-configure-printer: Queue ipp://localhost/printers/Epson_AcuLaser_CX17_Couleur has matching device URI
/var/log/syslog:2026-01-02T12:40:18.938834+01:00 Leopard udev-configure-printer: URI of detected printer: usb://Epson/AcuLaser%20CX17?serial=PF3102594&interface=1, normalized: epson aculaser cx17 serial pf3102594 interface 1
/var/log/syslog:2026-01-02T12:40:18.938906+01:00 Leopard udev-configure-printer: URI of print queue: usb://Epson/AcuLaser%20CX17?serial=PF3102594&interface=1, normalized: epson aculaser cx17 serial pf3102594 interface 1
/var/log/syslog:2026-01-02T12:40:18.940342+01:00 Leopard udev-configure-printer: URI of print queue: usb://Epson/AcuLaser%20CX17?serial=PF3102594&interface=1, normalized: epson aculaser cx17 serial pf3102594 interface 1
/var/log/syslog:2026-01-02T12:40:18.940377+01:00 Leopard udev-configure-printer: Queue ipp://localhost/printers/Epson_AcuLaser_CX17_Couleur has matching device URI
/var/log/syslog:2026-01-02T12:40:18.941429+01:00 Leopard udev-configure-printer: Disabled printer ipp://localhost/printers/Epson_AcuLaser_CX17_Couleur as the corresponding device was unplugged or turned off
/var/log/syslog:2026-01-02T12:40:34.194847+01:00 Leopard kernel: [946744.976367] usb 1-1: Manufacturer: Epson
/var/log/syslog:2026-01-02T12:40:34.310213+01:00 Leopard udev-configure-printer: MFG:Epson MDL:AcuLaser CX17 SERN:- serial:PF3102594
/var/log/syslog:2026-01-02T12:40:40.866020+01:00 Leopard udev-configure-printer: URI match: usb://Epson/AcuLaser%20CX17?serial=PF3102594&interface=1
/var/log/syslog:2026-01-02T12:40:40.866251+01:00 Leopard udev-configure-printer: URI of detected printer: usb://Epson/AcuLaser%20CX17?serial=PF3102594&interface=1, normalized: epson aculaser cx17 serial pf3102594 interface 1
/var/log/syslog:2026-01-02T12:40:40.866366+01:00 Leopard udev-configure-printer: URI of print queue: usb://Epson/AcuLaser%20CX17?serial=PF3102594&interface=1, normalized: epson aculaser cx17 serial pf3102594 interface 1
/var/log/syslog:2026-01-02T12:40:40.867965+01:00 Leopard udev-configure-printer: URI of print queue: usb://Epson/AcuLaser%20CX17?serial=PF3102594&interface=1, normalized: epson aculaser cx17 serial pf3102594 interface 1
/var/log/syslog:2026-01-02T12:40:40.868030+01:00 Leopard udev-configure-printer: Queue ipp://localhost/printers/Epson_AcuLaser_CX17_Couleur has matching device URI
/var/log/syslog:2026-01-02T21:31:22.427562+01:00 Leopard udev-configure-printer: URI of detected printer: usb://Epson/AcuLaser%20CX17?serial=PF3102594&interface=1, normalized: epson aculaser cx17 serial pf3102594 interface 1
/var/log/syslog:2026-01-02T21:31:22.427599+01:00 Leopard udev-configure-printer: URI of print queue: usb://Epson/AcuLaser%20CX17?serial=PF3102594&interface=1, normalized: epson aculaser cx17 serial pf3102594 interface 1
/var/log/syslog:2026-01-02T21:31:22.428631+01:00 Leopard udev-configure-printer: URI of print queue: usb://Epson/AcuLaser%20CX17?serial=PF3102594&interface=1, normalized: epson aculaser cx17 serial pf3102594 interface 1
/var/log/syslog:2026-01-02T21:31:22.428669+01:00 Leopard udev-configure-printer: Queue ipp://localhost/printers/Epson_AcuLaser_CX17_Couleur has matching device URI
/var/log/syslog:2026-01-02T21:31:22.429264+01:00 Leopard udev-configure-printer: Disabled printer ipp://localhost/printers/Epson_AcuLaser_CX17_Couleur as the corresponding device was unplugged or turned off

Il n’arrive pas à communiquer avec l’imprimante.
Vérifie si tu n’as pas un parefeu qui bloque ou que le lien réseau est coupé quelque part.

Merci Zargos,
je n’ai plus accès à cette imprimante avant plusieurs semaines.

Que faudra-t-il mettre ou ne pas mettre dans le pare-feu (un machin que je ne maîtrise toujours pas!) ?

Tu devrais le voir dans les logs liés au blocage. Il suffira d’ouvrir ce qui est explicitement bloqué par le parefeu.

Merci Zargos,
mais je ne comprends pas grand chose ni aux logs, ni au pare-feu. Je devrai attendre plusieurs semaines avant de m’y connecter de nouveau.
D’ici là j’aurai peut-être pu avancer dans ce domaine de pare-feu, sait-on jamais…

les logs de ton pare-feu devraient ressembler à ça:

Jan  4 14:49:58 mephisto net-fw DROP  IN=enp13s0 OUT= MAC=60:cf:84:8a:86:ed:b4:2e:99:6f:f9:84:08:00 SRC=***.***.***.*** DST=***.***.***.*** LEN=195 TOS=00 PREC=0x00 TTL=128 ID=19526 PROTO=UDP SPT=27036 DPT=27036 LEN=175 MARK=0x0